Refund policy

In any case, the Purchaser has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within the term of 14 (fourteen) working days, starting from the day of receipt of the purchased good.

In the event that the Purchaser decides to exercise the right of withdrawal, he must notify the Seller by registered letter with return receipt at Via Nikolaj Lenin, 7 Garlasco (PV) 27026, provided that such communications are confirmed by sending a registered letter with return receipt. at Via Nikolaj Lenin, 7 Garlasco (PV) 27026 within the following 48 (forty-eight) hours. The stamp affixed by the post office on the receipt issued will be authentic between the Parties. For the purposes of exercising the right of withdrawal, the sending of the communication can validly be replaced by the return of the purchased good, provided that it is within the same terms. The date of delivery to the post office or to the forwarder will be valid between the Parties.

The return of the goods must in any case take place at the latest within 30 (thirty) days from the date of receipt of the goods. In any case, to be entitled to a full refund of the price paid, the goods must be returned intact and, in any case, in a normal state of conservation.

The Buyer cannot exercise this right of withdrawal for contracts for the purchase of products that have been opened by the same, as well as goods made to measure or clearly personalized or which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly. , and in any other case provided for by art. 55 of the Consumer Code.

The only costs payable by the Consumer for exercising the right of withdrawal pursuant to this article are the direct costs of returning the goods to the Seller, unless the Seller agrees to pay them.

The Supplier will refund the entire amount paid by the Buyer free of charge within 30 (thirty) days of receipt of the notice of withdrawal.

With the receipt of the communication with which the Purchaser communicates the exercise of the right of withdrawal, the Parties to this contract are released from their mutual obligations, without prejudice to the provisions of the previous points of this article.

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